INNER WORK OF WORK workshops are customized to focus on your company’s issues, challenges and strategic directions.
blend the best practices of adult learning, team building, process facilitation, focused dialogue, mediation, coaching and mentoring processes to reinforce individual, group and organizational development.
Sessions can be conducted in a variety of formats:
Multi-Session Training Program
Workshop Participants Say . . .
You helped me clarify my role as a leader, the relationship between personal and organizational change, and my feelings as well as the facts.
Thank you for teaching me to think out of the box and learn how to come up with solutions in a positive way. I am grateful for learning teamwork and becoming more aware of how my actions affect others.
Your support helped direct me in setting goals, staying on task and reaching new heights.
I enjoyed the variety of exercises and was able to process some things I've never seen before in myself.
Your facilitation demonstrated excellence in the ability to handle Issues with flexibility and groundedness.
I have used your expertise in performance management in my effort to be more effective as a manager.
Inner Work of Work Learning Modules Explore the three core competencies required for workplace performance improvement and business success:
Being Your Best: Demonstrating commitment and purpose through self-awareness and the choices you make.
Getting Along with Others: Exhibiting behaviors that enhance interpersonal communication and collaborative relationships.
Contributing to Your Company’s Success: Connecting with the “big picture” and “bottom line” to create leadership results.
Being Your Best
Motivating Yourself to Success
Developing Creativity and Intuition
Expanding Your Time and Energy
Coping with Stress and Challenge
Adapting to Changing Expectations
Managing Your Own Development
Empowering Yourself to Lead
Getting Along with Others
Examining Assumptions and Behavior
Communicating Openly and Honestly
Resolving Differences and Conflict
Creating a Respectful Work Environment
Expressing Yourself Assertively
Fostering Openness, Inclusion and Participation
Facilitating Effective Meetings
Contributing to Your Company’s Success
Aligning the “Big Picture” with the “Bottom Line”
Moving from Job Descriptions to Performance Outcomes
Clarifying Stakeholder Expectations and Measuring Results
Leveraging Internal Resources Through Collaboration
Navigating Through Change and Transition
Serving Your Internal and External Customers
Coaching and Mentoring Your Staff
Talking With Each Other: The Key to Facilitating Organizational Effectiveness
Whether you are facilitating an HR grievance process, a change management initiative, a strategic or operational planning meeting, work process improvement, or knowledge transfer through mentoring and training -- successful results depend upon people’s willingness to: (1) talk openly and candidly to each other, (2) acknowledge their assumptions and biases, and (3) surface “undiscussable” issues.
The role of a facilitator is to bring awareness to "what is happening" between individuals or in a group at any given moment‑—what is said, what is unsaid, and what needs to be said. As such, facilitators must also reflect and rely on their own inner awareness to constructively move through process to achieve effective outcomes.
During this "train-the-facilitator" workshop you will learn:
Useful approaches to understanding differing perceptions of reality
Levels at which conflict may occur
Dynamics underlying the flow of communication
How to enhance your own self-awareness and boundaries as a facilitator
Strategic thinking is a discipline for seeing “the big picture.” It is a framework for seeing interrelationships rather than separate pieces, and for seeing patterns of change rather than basing decisions on a single snapshot in time. In this workshop you will learn how to apply strategic thinking approaches to:
Advance Your Personal Excellence by using critical thinking to draw conclusions and develop or recommend solutions from relevant data.
Manage Business Collaboration by identifying and leveraging the right resources to achieve desired results on time, within standards and cost effectively.
Create Your Business Future through strategic plan development, alignment to company vision, and generating and implementing new ideas that will improve organizational efficiency through policies, processes, systems and technology.
Topics and exercises focus on:
Identifying: Personal and Organizational Values
Clarifying Strategic Expectations
Strategic and Creative Thinking Models and Approaches
Key Responsibility Areas
Strategic Work Process Improvement
Innovation, Creation, Invention, Improvement
Working Together Collaboratively
Addressing Critical Incidents
Business Plan Analysis
Brain Exchange Synthesis
Implementing a Role-Focused Approach to Talent Management and Employee Engagement
Do your employees know what is expected of them? Human resource departments typically provide employees with job descriptions that are a vague collection of qualifications, reporting responsibilities and general tasks that rarely delineate the actual performance that supervisors, managers and executives expect them to deliver. In addition, employees today face constantly changing roles, responsibilities and multiple stakeholder expectations that can leave them feeling isolated, confused, and unproductive. Managers, facing the same types of pressures, rarely have time to give employees the kind of one-on-one attention that might keep them motivated with a sense of purpose and commitment to achieving strategic business results.
By implementing a role-focused talent management process that connects business strategy with bottom-line results with an emphasis placed on people developing the skills, knowledge, and attributes actually required to meet and exceed on-the-job performance expectations, you will be able to leverage the most from the people and resources you have. During this workshop, you will learn how to:
Apply an integrated strategic model that aligns the “big picture” with the bottom line”.
Assess how your organization’s culture and management practices affect performance.
Move from a focus on job descriptions to performance outcomes..
Link performance measures with individual, team and organizational results.
Refine your management practices to enhance employee motivation, engagement and accountability.
Create a climate where people learn to “manage their own performance”.
Clarifying Expectations to Manage Stress, Facilitate Change and Improve Performance In these challenging economic times, increased pressure in our work environment may affect our behavior, how we respond and communicate with others, and our on-the-job performance.
Often this sense of needing to do more with less, low morale, or decreased productivity may be a consequence of inadequate communication, misunderstandings, and unclear or conflicting expectations.
Duing this workshop you will (1) clarify internal and external customer expectations and explore ways to effectively respond to these expectations; (2) review awareness and communication techniques and available resources to effectively manage stress; and (3) identify actionable change to improve performance and achieve organizational outcomes.
Integrative Approach to Team and Organizational Effectiveness Workshop Series
To achieve organizational goals requires people to (1) clarify customer-focused expectations and desired outcomes; (2) be aware of self, interpersonal, group, and organizational dynamics while engaging in open and honest communication to facilitate collaboration; and (3) implement change to reinforce and evaluate decisions and actions focused on achieving results.
During three 3-hour sessions, participants explore, come to terms with, and develop actionable change in how to collaboratively meet and exceed business outcomes and goals.
Session 1: Clarifying Expectations Session 2: Working Together Session 3: Implementing Change
The Organizational Effectiveness workshop series is designed for participants who are either members of an intact work group/team/department and/or individuals with cross functional/departmental and/or internal/external customer relationships.
Organizational Effectiveness Facilitator Praxis
Praxis is the reflective and experiential process of enacting, embodying, and putting a theory, model, concept, lesson, knowledge or skill into practice through a cycle of refining and reframing strategic, operational and personal application and meaning.
With 30 years experience consulting in the Organizational Effectiveness field, I am offering a learning praxis to support people wanting to apply the art and skill of facilitation in business, nonprofit, government and community settings.
In order to be a facilitator one needs not only tools and skills, but also an awareness of one's own growing points, a desire for learning, and an attitude of openness and inclusion. Members of a group look to a facilitator as a model of competence, awareness, centeredness, fluidity, and guidance through task and process.
During the praxis you will review conceptual models and engage in inner work and group exercises to discover and cultivate your own facilitation styles and approaches and, with ongoing practice, be able to apply learning and use resource material in organizational settings, be it business, government, nonprofit, or community-based.
The schedule and number of sessions for a particular praxis group cadre will be determined through discussion of collective needs, objectives, and number of participants. To enhance learning and application, participants are encouraged to apply learning in an on-the-job setting and bring issues and challenges to the group learning process.
In addition to session handouts, participants will be provided copies of my Inner Work of Work guidebooks and other facilitation process resource material in PDF format.
Topics will include:
Process-Oriented Approach to Facilitating Organizational Effectiveness
Use of Self As Instrument: Integrating What You Do With Who You Are