Results of the intervention were seen not only in improvement in production and quality, but also in a dramatic decrease in the length of time it took to get these numbers. -- Pat Lewis, Manager Claims Systems, Prudential Insurance
The expertise and professionalism you brought to the project team was a major factor in the success of the program. -- Karen Slade, Marketing Manager, Xerox Corporation
Your design for the group meetings and training contributed significantly to the meaningfulness and success we achieved. -- Rosalind Schwartz, Director, UCLA Institute of Industrial Relations
The relaxed friendly way you went about facilitating enabled the group to reach consensus. -- Pat Esquivel, President Board of Directors, Lakewood Community Hospice
Thanks for all the hard work; we could not have gotten this far without your dedication to the project. -- Gustavo Crosetto, Manager, Global Mortgage Training, GE Consumer Finance
Michael is exceptionally good with people and can smooth out the roughest bumps in a project, always keeping in mind corporate objectives and budget constraints. He makes a special effort to see that the right people are assigned to the right tasks and is perceptive, diligent and thorough. -- Joe Wilson, DataTrain.
Thank you for the tremendous time and effort you contributed which has set an exemplary Strategic Plan in motion. I appreciate your dedication and commitment to making this an open and inclusive process. Your unique talents and expertise have created a solid base from which we can move forward. -- John Deasy, Superintendent, Santa Monica-Malibu Unified School District.
Michael has always delivered very thought-provoking and illuminating approaches to organizational issues and situations. His delivery methods and demeanor brings out deep feelings and drivers for those issues. He has a soft-spoken, laid back approach to leading people to discover their own truths and solutions to the presenting problems, and even some hidden ones. I have valued and learned from every interaction with him, both as a teacher/consultant and as a friend. -- Suresh Radhakrishnan, SPHR, Human Resources Program Manager, Metropolitan Water District of Southern California
Michael has considerable experience working with hundreds of people who have expressed how much his work has helped them in their careers. He has enthusiasm and empathy for his participants and is a powerful facilitator. -- Pauline Field, CEO, International FieldWorks
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