The Key to Organizational Effectiveness Small Business Development Center (SBDC)
In The Inner Work of Work, experienced organizational consultant Michael Baroff has created a series of hands-on guides that enable people to coach themselves, showing them how to develop key competencies in self-management and interpersonal relations, and meet and exceed expectations.
Baroff employs a unique reflective rather than prescriptive format to make these guides as relevant, real and memorable to the reader as possible. He skillfully uses a series of probing questions, thought-provoking observations and innovative activities and exercises that enable readers to use the guides by drawing on their own experiences, not the someone else's.
This makes The Inner Work of Work unusually flexible-it can be used by people in any industry, at any level. And readers proceed at their own pace-they can use the guides as a comprehensive, progressive program, or dip into the booklets as difficult situations arise.
The work employees do "inside"--improving their own attitude, behavior and skills, and understanding of organizational dynamics--pays off in improved performance and greater job satisfaction. The Inner Work of Work guides readers in taking over their training and being their own best coaches.
Society for Human Resource Management (SHRM) Review
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Being Your Best
Become more aware of how your attitudes and choices determine your professional success and come to terms with who you are, what you have to offer, and where you want to go in your work life.
Getting Along with Others
Explore the behavior and skills that enhance communication and relationships and examine how your behavior is perceived by others. Learn how to build trust, develop rapport when communicating, deal with differences and conflict, and present yourself assertively to colleagues and customers.
Contributing to Your Company's Success
Understand the organizational dynamics that create and support a productive work environment and determine where you fit into a company's big picture, how to work as part of a team, understand how a company evaluates the bottom line to add value to your organization, and develop personal approaches to being a leader.
Engaging Employees: A Manager's Guide to Clarifying Expectations
This guidebook provides managers and human resource professionals a step-by-step approach to moving from "activity-based" job descriptions to a "role-focused and results-oriented" performance management strategy.
By applying the concepts and doing the exercises in this guidebook, you will learn how to:
Implement an Employee Engagement approach that aligns your company or department’s “big picture” with the “bottom line”.
Assess how your organization’s culture affects employee engagement and performance.
Move from a focus on job descriptions to engagment and performance results.
Link organizational performance measures with individual and team performance.
Refine your management practices to enhance employee motivation, engagement and accountability.
Create a climate and process for your employees to “manage their own performance”.
Integrating What You Do With Who You Are
We spend much of our life in the pursuit of and the doing of "work". Work can provide us the grist for maintaining a livelihood, developing a career, as well as personal satisfaction and growth. At the core of this pursuit are the underlying goals to discover and develop who we are; to engage in relationships with other people to express a common humanity and unique diversity; and to actualize a sense of meaning and purpose through service to a good beyond yourself. This guidebook takes you through your own very personal exploration of the 8 Dimensions of Awareness that will become the foundation for you being able to "integrate what you do with who you are".
What People Say About the Guidebooks . . .
The books are clear and thoughtfully written and provide an individual with the necessary insights and perspectives to develop a mastery of the skills they need for success in the world of work. The books can assist someone to break out of the habitual/reactive space and more to one that is creative and growth oriented; a space of success and mindful self-determination. -- Steven Zuback, Executive Coach Not far into the book, I realized that Michael Baroff was attempting to force me to coach myself by reflecting upon my own experiences rather than using a mindless format to tell me what to do. I found myself actually dwelling on the way my behavior affects those around me. This book will continue to be an excellent tool to force me to reassess the methods with which I interact with others. -- B.K. Seattle, Washington
I have used Contributing to Your Company's Success with staff in our organization. It provokes thought and starts discussion, which results in learning and improved communication about the success of the organization -- Teri Cannon, Executive Vice President, Behavioral Health Services
Michael Baroff has assembled a comprehensive set of self-instructional and eye-opening guides that enable employees to "coach themselves". -- Ray Vaudo, Education Area Manager, Internal Revenue Service
These guidebooks are useful to employees in a wide-range of workplace settings. They are interesting and innovative. -- Carol Kirsch, Senior Learning Consultant, Kaiser Permanente
The guidebooks cover a wide range of topics that are essential for success in management and leadership. -- Sara Jane Hope, Senior Director, Recruiting, Training and Communication, Valley Innovative Services
Going through the coaching session provided me an opportunity to reflect on and plan for some situations I am currently facing. As a result, I have now identified better solutions than those I was previously considering. -- Joan S. Douthett, M.Ed., Career Counselor
The material uses a form of thinking that is holistic, relational, contextual and nourishing with a winning outcome for individual development. -- Susan Odom Houze, Healthcare Operations Manager
The strength of the guidebooks can be found in their simplicity, conciseness, relevance, helpfulness and ease of use. (They) are very useful tools for helping employees work their way through problems that are common barriers to effective workplace performance ... the tone is friendly, supportive, non-threatening (and) encourages without censoring. -- Marlene Silva, Counseling and Consulting, Portland, Maine
The guidebook is a terrific support that I can use in one-on-one coaching situations -- Alysia Vanitzian, Corporate Director Employee Development, Northrop Grumman
A useful tool for staff and team meetings to open communication and boost group dynamics. -- Cherie Bartlett, Training Analyst, Jet Propulsion Laboratory
The guidebooks can be used with new entrants into the work environment as steps to practice in becoming an effective co-worker. -- Susan Moore, Director, Corporate Training, Kinko's World Headquarters